Repairing Avaya one-X Agent

If Avaya one-X Agent is not functioning properly, you can use the Repair function to reinstall it. If you repair an Avaya one-X Agent application, you must also repair any service release that has been installed.

Note

If you are experiencing difficulties at the time of installing Avaya one-X Agent, capture the event and error logs and send them to your system administrator. For detailed information on logs and debugging, see Maintaining and Troubleshooting Avaya one-X Agent.

In Windows Control Panel, select Add or Remove Programs.
In the list of currently installed programs, locate the Avaya one-X Agent application you want to repair.
Click the Click here for support information link to display the Support Info dialog box.
Click Repair.
The system reinstalls the program.

Tip
Alternatively, you can run the installation again. The installer prompts you with Repair and Remove options. You can select Repair to repair the installation.